In the healthcare sector, dependable and trustworthy communication between health insurance organizations and their policyholders is everything. E-mail, of course, plays a key role in all of this. The daily flood of incoming mails and the many statutory requirements for compliance, security, and archiving pose an enormous challenge for IT departments and administrative staff alike.
E-mail has long since supplanted other forms of communication, including letters and faxes, not only for personal but business correspondence as well. The advantages are obvious: a vastly simplified and accelerated flow of communications. It only takes a split second to reach and provide information to individuals and large groups of recipients anywhere in the